Cisco Certified Network Associate Study Guide (Exam 640-801) Published by McGraw Hill Osborne FAQs What do I need to do if for any reason I need to re-register my software? Step 1: Insert CD-ROM into the CD drive. If the CD-ROM doesn’t automatically run continue to step two (2). If the CD-ROM does automatically run continue to step three (3). Step 2: Click->Start Click->Run Click->Browse Click->Look In Highlight “McGraw-Hill CCNA” Click->Set-Up Click->Open Click->OK to run the setup.exe file Step 3: Review the License Agreement Click->I Agree Step 4: Click->Continue Step 5: Click-> Register CD-ROM to run the software registration wizard Step 6: Click-> Next Step 7: Review the End User License Agreement Click->I Agree to the Boson End User License Agreement Click->Next If you are NOT behind a firewall and/or proxy server please continue to step eight (8). If you are behind a firewall and/or proxy server please skip steps eight (8) and nine (9) and continue to step ten (10). Step 8: Enter the nine (9) digit code provided with your CD-ROM Click->Register via Internet-Recommended. Fully automatic, no firewall or proxy server. Click->Next Step 9: Complete your registration information. Click->Submit If your registration is complete you will receive a dialog box with the following message: SUCCESS! Thank you for registering. The software contained on this CD-ROM is now enabled…. If for any reason the registration fails please continue to step ten (10). Step 10: Enter the nine (9) digit code provided with your CD-ROM Click->Register via Internet-If automatic fails. Works for most firewalls/proxy servers. Click->Next Step 11: Click->Verify via Web. Click->OK Step 12: Complete you registration information. Click->Check here to indicate that you have Read and Agree to the terms of the CD-ROM Software Agreement. Click->Submit. Step 13: Highlight and Copy the Product Unique Key. Click on the Software Registration Wizard. Paste the key within the green box. Click->Next. If your registration is complete you will receive a dialog box with the following message: SUCCESS! Thank you for registering. The software contained on this CD-ROM is now enabled…. If for any reason registration fails please continue to step fourteen (14). Step 14: Enter the nine (9) digit code provided with your CD-ROM Click->Register via Telephone-Long Distance Charges May Apply. Click->Next Step 15: Click->Verify via Telephone. With the registration dialog box displayed containing your Computer Unique Serial Number and Book Code Unique Serial Number please call +01-813-925-0700 during business hours (Monday-Friday from 9:00 am until 5:00 pm EST) to complete the registration. ________________________________________________________________________ How do I re-install the Boson NetSim LE? Step 1: At the CCNA Cisco Certified Network Associate Study Guide Main Menu Click->Install Boson NetSim LE The Boson NetSim LE is preparing the Install Shield Wizard for Installation. Step 2: Click-Next Step 3: Review and Agree to the Boson Software End User License Agreement Click->Yes Step 4: Browse for destination folder then Click->Next If you are satisfied with the settings Click->Next The Install Shield Wizard will copy the files to the destination chosen. Step 5: To complete the installation Click->Finish. ________________________________________________________________________ How do I re-install the McGraw-Hill Practice Test for CCNA? Step 1: At the CCNA Cisco Certified Network Associate Study Guide Main Menu Click->Install McGraw-Hill Practice Test for CCNA The Mc-Graw Hill Practice Test for CCNA is preparing the Install Shield Wizard for installation. Step 2: Click->Next Step 3: Review and Agree to the Boson Software End User License Agreement. Click->Next Step 4: Browse for destination folder then Click->Next If you are satisfied with the settings Click->Next The Install Shield Wizard will copy the files to the destination chosen. Step 5: To complete the installation Click->Finish. ________________________________________________________________________ How do I re-install the Boson Utilities and Test Demos? Step 1: At the CCNA Cisco Certified Network Associate Study Guide Main Menu Click->Install McGraw-Hill Practice Test for CCNA The Boson Utilities and Tests Demos are preparing the Install Shield Wizard for installation. Step 2: Click->Next Step 3: Review and Agree to the Boson Software End User License Agreement. Click->Next Step 4: Browse for destination folder then Click->Next If you are satisfied with the settings Click->Next Step 5: Choose the features that you wish set-up to install. Click->Next The Install Shield Wizard will copy the files to the destination chosen. Step 6: To complete the installation Click->Finish. ________________________________________________________________________ How do I re-install the Boson Flash Cards for Windows? Step 1: At the CCNA Cisco Certified Network Associate Study Guide Main Menu Click->Boson Flash Cards for CCNA: Windows Step 2: To continue the setup Click->Next Step 3: Review the Boson End User License Agreement Click->I accept the agreement. Click->Next Step 4: Select a folder for the McGraw-Hill Flash Cards for CCNA to be installed. Click->Next Step 5: Click->Install Step 6: Click->Finish _______________________________________________________________________ How do I re-install the Boson Flash Cards for Pocket PC? Step 1: At the CCNA Cisco Certified Network Associate Study Guide Main Menu Click->Install Boson Flash Cards for CCNA: Pocket PC Step 2: Click->Next Step 3: Review the Boson End User License Agreement Click->I accept the agreement. Click->Next Step 4: Select a folder for the McGraw-Hill Flash Cards for CCNA to be installed. Click->Next Step 5: Select the Hot Sync user. Click->Next Step 6: Click->Install Step 7: Click->Finish Once Setup is complete the software will be available the next time your HotSync. _______________________________________________________________________ How do I re-install the Boson Flash Cards for Palm? Step 1: AT the CCNA Cisco Certified Network Associate Study Guide Main Menu Click->Install Boson Flash Cards for CCNA: Pocket PC Step 2: Click->Next Step 3: Review the Boson End User License Agreement Click->I accept the agreement. Click->Next Step 4: Select a folder for the McGraw-Hill Flash Cards for CCNA to be installed. Click->Next Step 5: Click->Install Step 6: Click->Finish Upon completion of the setup, the software will be available the next time you sync your device. How do I register my CD-ROM if I lost my book code? You may contact Boson Software directly to register the software on your behalf. Please complete the following procedure before contacting Boson Software: Step 1: Insert CD-ROM into the CD drive. If the CD-ROM doesn’t automatically run continue to step two (2). If the CD-ROM does automatically run continue to step three (3). Step 2: Click->Start Click->Run Click->Browse Click->Look In Highlight “McGraw-Hill CCNA” Click->Set-Up Click->Open Click->OK to run the setup.exe file Step 3: Review the License Agreement Click->I Agree Step 4: Click->Continue Step 5: Click-> Register CD-ROM to run the software registration wizard Step 6: Click-> Next Step 7: Review the End User License Agreement Click->I Agree to the Boson End User License Agreement Click->Next Step 8: Enter a random nine (9) digit number such as 555555555. Click->Register via Telephone-Long Distance Charges May Apply. Click->Next Step 9: Click->Verify via Telephone. With the registration dialog box displayed containing your Computer Unique Serial Number and Book Code Unique Serial Number please call +01-813-925-0700 during business hours (Monday-Friday from 9:00 am until 5:00 pm EST) to complete the registration. *Note-Boson Software does not provide replacement book codes. I purchased the McGraw-Hill Study Guide for CCNA and the CD-ROM did not receive a book code. What should I do? Please contact Boson Software call +01-813-925-0700 during business hours (Monday-Friday from 9:00 am until 5:00 pm EST) and after business hours please e-mail support@boson.com. ______________________________________________________________________________________ Where do I find the book code? The nine digit book code is printed on card stock and along with the CD-ROM is sealed within a pouch located in the back of the book.